FAQs

Installation is easy and straightforward. It typically takes less than 15 minutes to complete. Please see our instructions here for more info.

Our universal mount uses a spring-loaded mechanism that grabs your phone and features rubberized side and back contact points for a secure grip. Our universal phone holder is the top choice of customers who go off-road.

Our DiabloM6 magnetic mount requires the use of a metal plate (included) to be installed on the back of your phone. It allows for grab and go convenience while providing a solid mounting solution for your phone.

All of our Complete Phone Mounting Solutions include a base mount (the part that installs to your vehicle's dash) along with a carbon fiber/Kevlar hybrid extension arm and your choice of a Universal, XL Universal or DiabloM6 Magnetic Mount.

Yes! We offer dual ball and triple ball dash mounts depending on your vehicle. Our RubiGrid® dash mounts can support multiple devices (up to 7 depending on the application).

For each additional device that you wish to mount, you will need an additional mounting arm and a device/phone holder (Browse all Device Holders).

For any of our RubiGrid® dash mounts, you will need an AMPS Ball, Mounting Arm and Device Holder.

Dubbed the F-it! tool for its f-like shape, this high strength metal tool was designed to keep your mounts extra snug.

Gain additional leverage by placing it over the thumb screw nut and gently turning to further secure your devices in place. Learn more.

The Bulletpoint branded Bullet you received is actually a bottle opener! Crack open a cold one. You deserve it.

We have both domestic and offshore suppliers for our products. Like most global companies, some of our components are manufactured overseas and are assembled in the US.

Sadly, many of our competitors use deceptive practices to claim their goods are made in the USA when they source components from overseas. They take advantage of US laws that allow businesses to claim they are made in the US even though it may only be assembled here.

We sell our products primarily via our website, but do have a number of authorized resellers including www.amazon.com and www.offroadelements.com.

Our DiabloM6 magnetic phone mount requires a thin metal plate affixed to the back of your phone so this prevents the safe use of Wireless Charging (read more).

If you would like wireless charging, please check out our Wireless Charging Phone Holder Options.

The DiabloM6 is not directly compatible with MagSafe equipped iPhones. Our magnetic mounts still require the use of the included metal plate to be affixed to the back of your phone or case.

If you are looking for MagSafe-compatible mounts, please check out our MagSafe-Compatible Phone Holders.

We have a page dedicated to Garmin® compatibility and how to mount them to our dash mounts. See it here: Garmin® Compatibility

In order for our wireless phone chargers to work properly, the power supply must be Quick Charge-enabled.

What does this mean?

The port or adaptor that the charging cable is plugged into must be QC2.0 or QC3.0 enabled (QC = Quick Charge).

It is important to note that some built-in USB ports found in some vehicles (even modern ones) do not supply enough power. You should verify if your vehicle is compatible prior to ordering.

If you are experiencing any issues, make sure you are using the included charging cable along with a QC2.0 or QC3.0-equipped cigarette adaptor.

Simply put, as long as you're using a QC2.0 or QC3.0 (Quick Charge) enabled cigarette adaptor, our wireless chargers will be compatible.

Please note, some built-in USB ports (even those found in modern vehicles) do not supply enough power to ensure the proper operation of our wireless chargers. In this case, you will need to use the QC2.0 or QC3.0 cigarette adaptor.